Privacy Policy
Thank you for choosing to shop at Ratiso. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, located at https://ratiso.com/ (“Store”). We are committed to safeguarding your privacy and ensuring that your personal information remains secure. By accessing and using our Store, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you make a purchase or create an account on our Store, we may collect certain personal information from you, such as your name, email address, shipping address, billing address, and phone number. This information is necessary for order processing and fulfillment.
1.2 Payment Information
To process payments for your orders, we collect payment details such as credit card information, or any other payment method you choose to use. Please note that we do not store or have access to your complete payment information, as it is securely processed by our trusted third-party payment processors.
1.3 Device and Usage Information
We may collect information about your device, such as your IP address, browser type, operating system, and browsing activity on our Store. This information helps us improve our website’s performance, customize your user experience, and analyze trends.
1.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, store your preferences, and analyze how you interact with our Store. These technologies may collect information about your browsing behavior, such as pages visited, links clicked, and referring websites. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1 Order Processing and Fulfillment
We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
2.2 Personalization and Communication
With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the email or contacting us at [email protected].
2.3 Analytics and Improvements
We analyze the information collected to improve our Store, enhance your shopping experience, and optimize our marketing efforts. This includes analyzing trends, measuring the effectiveness of promotional campaigns, and customizing content based on your preferences.
2.4 Legal Compliance and Protection
We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We also reserve the right to protect our rights, property, or safety, as well as those of our customers or others, to detect and prevent fraud, or to address security or technical issues.
3. Information Sharing and Disclosure
3.1 Service Providers
We may engage trusted third-party service providers to perform various functions necessary for operating our Store and providing services to you. These providers may have access to your personal information only to the extent required to perform their duties on our behalf and are obligated to keep it confidential.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring organization. We will notify you via email or prominent notice on our Store of any such change in ownership or control.
3.3 Legal Obligations
We may disclose your personal information if required by law, court order, or governmental regulation, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, we cannot guarantee the absolute security of your information, as no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, and we regularly review and enhance our security practices to ensure the ongoing integrity of our systems.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request the deletion of your personal information, please contact us at [email protected], and we will make reasonable efforts to accommodate your request, unless we are required to retain the information for legal or legitimate business purposes.
6. Third-Party Links
Our Store may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
7. Children’s Privacy
Our Store is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child under the age of 18, please contact us at [email protected].
8. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our Store. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]. We will respond to your inquiry as soon as possible.
By continuing to use our Store, you signify your acceptance of this Privacy Policy.